Every Step of The Way!

3/9/2022 (Permalink)

Before and After of a reconstructed basement

Water, fire and mold damage can be devastating. From first sight all the way to the refinishing process. With SERVPRO you never have to worry! Our team of professionals can get your residential or commercial space back and even better, "Like it never even happened."
At SERVPRO our local team of experts will resolve your problem and work with you until the project is completely finished, remodeled and back in working order to your satisfaction. From restoration to remodeling we have you covered. So there is never a need of "who do we call next?" We work with a full team of professional builders, carpenters, plumbers and electricians to keep things moving. Our relationships with these folks are solid, so you'll never be left stranded in the water!

The Right Individuals to Help Your Home or Business

3/1/2022 (Permalink)

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chelmsford/Westford

SERVPRO of Chelmsford/Westford specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Beyond Fire and Water....

3/1/2022 (Permalink)

Containment placed in preparation for bio remediation

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Chelmsford/Westford are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. With the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes and offices. 

What do these issues include?

• Bloodborne Pathogens
• Methamphetamine Labs
• Crime Scene Residues
• Arson
• Vandalism
• Sewage Backups
• Black Water Intrusions
• Mold Mitigation and Remediation

While your state and local regulations may vary, SERVPRO of Chelmsford/Westford knows the proper way to take care of the situation. Contact us today to help make it "Like it never even happened."

Hoarding Care from SERVPRO

3/1/2022 (Permalink)

Hoarded items in the corner of a living room

"Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs." - according to The Mayo Clinic

At SERVPRO of Chelmsford/Westford, we encounter these situations in many different forms. While we may be working in the home due to a water, fire, or mold loss, there may become a point in the cleaning that the SERVPRO professionals need to change their focus. Handling a situation in which someone is a hoarder takes care, compassion, and sensitivity from all involved. Our team is trained to handle these situations with the utmost care at all times. 

If you have concern for this situation in your home or property, please call us at SERVPRO of Chelmsford/Westford. We will help you make it "Like it never even happened."

Hoarding 101

11/19/2021 (Permalink)

Cleaning Supplies

At SERVPRO Chelmsford/Westford we do more than water, fire & mold damage restoration. We offer full service cleaning services following all CDC guidelines. We also do cleanups and clean-outs on all residential and commercial levels- making it "Like it never even happened." Call SERVPRO Chelmsford/Westford today for your free estimate and consultation. 

What makes us different from the rest

1/18/2021 (Permalink)

With every saved home, every business that reopens, and every satisfied customer, the track record of excellence continues to grow

When you experience a disaster in your home or workplace, you want a leader in the industry to help care for your property. What makes  SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury different?

• In over 1,700 franchises, there are more than 10,000 employees to call on when disaster strikes. 
• We are an IICRC trained company that meets and exceeds industry standards
• With the support of many other franchises, and a training system in place, there is over 40 years of experience for us to rely on to help return your home or business to preloss condition
• SERVPRO continues to grow the resources as technology grows to provide the best possible service.

Knowing you have someone with training, support, and the proper resources to handle the damage where you spend most of your time takes stress off your mind. While we hope you never have to suffer a disaster, we are here to help!

 Please visit our website to learn more about what we can do for you! You can reach us anytime at 978-256-4225

One stop shop when faced with damage and destruction.

12/30/2020 (Permalink)

Remodeled floors, walls, ceiling and trim after a large water damage event

We mean it when we say that our goal is to leave every loss like it never happened. In this case what started as a water loss was finished even better than before with new floors, walls, and trim. When it comes to damage in your home or business, we are there every step of the way!

SERVPRO Chelmsford/Westford or Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When disaster strikes our highly trained restoration specialists will get your home back to normal

12/28/2020 (Permalink)

Reconstruction after a water damage event

SERVPRO of Chelmsford /Westford and Billerica/Tewksbury are IICRC firms. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up to date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chelmsford/Westford and Billerica/Tewksbury

Chelmsford/Westford or Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We work with more than just Water or Fire

12/21/2020 (Permalink)

When your property has been damaged due to unforeseen circumstances, SERVPRO of Chelmsford/Westford is here for you.

SERVPRO of Chelmsford/Westford and Billerica/Tewksbury can help you handle any number of situations beyond water, fire, and mold damage. For more information on what our team can do for you, read on...

Bloodborne Pathogens - When needed, our team can remove and dispose of bodily fluids, tissue, and other pathogenic substances from accidents, trauma, or death. Thoroughly trained, our employees clean, disinfect, and deodorize your home or business to the highest standards. 

Methamphetamine Labs - In the production of illegal drugs, harmful residues are produced and can linger throughout the structure. We are able to follow strict federal and state guidelines in the process of cleaning up.

Crime Scene Residues - After a crime is committed, there can be a variety of substances left behind such as fingerprint dust, chemicals released during the evidence gathering process, tear gas, pepper spray, and more. In these cases, SERVPRO of Chelmsford/Westford can restore your property and contents back to "Like it never even happened."

Arson & Vandalism - While SERVPRO is known for helping property owners to restore their homes and businesses from water and fire damage. We can also provide cleaning, disinfecting, and deodorization services when a structure has been affected by egging, graffiti artists, or human and animal waste.

If you, a coworker, friend, or loved one is affected by these situation at any of their properties SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury can help you make it "Like it never even happened."

Winter Wind Damage

12/15/2020 (Permalink)

Wind has blown the shingles off the roof

Winter is coming, but are you ready? This National Preparedness Month, allow yourself to be be prepared. 

With it comes cold weather, stormy days, and potential harm to your home or business. Below is an excerpt from SERVPRO's Restoration Newsline. 

TO help prevent costly damages due to weather, consider taking the following precautions to protect your property cold weather hits.

• Check for downed tree limbs and branches. Damaging weather could cause harm to the property and potentially cause personal inguries.
• Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. 
• Point gutter downspouts away from the building. And remove any debris from the gutters so they don't overflow
• Install non-slip mats on at all entries. 
• Consider shutting off outside spouts to help water pipes from freezing
• Ask SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury
  about an Emergency Ready Profile to help protect your property.

We want to help you keep what you care about protected. Ask us how today!

SERVPRO gets to you FASTER during a Water Damage Event

12/14/2020 (Permalink)

Arriving on scene for Water Damage caused by a toilet leak at a residential complex in Tyngsborough, MA

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Chelmsford/Westford and SERVPRO Billerica/Tewksbury provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Chelmsford/Westford and SERVPRO Billerica/Tewksbury arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (978) 256-4225

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Chelmsford/Westford and Billerica/Tewksbury

SERVPRO of Chelmsford/Westford and Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What Makes Us Different

8/4/2019 (Permalink)

With every saved home, every business that reopens, and every satisfied customer, the track record of excellence continues to grow.

When you experience a disaster in your home or workplace,you want a leader in the industry to help care for your property. What makes SERVPRO of Chelmsford/Westford different?

• In over 1,700 franchises, there are more than 10,000 employees to call on when disaster strikes. 
• We are an IICRC trained company that meets and exceeds industry standards
• With the support of many other franchises, and a training system in place, there is over 40 years of experience for us to rely on to help return your home or business to preloss condition
• SERVPRO continues to grow the resources as technology grows to provide the best possible service.

Knowing you have someone with training, support, and the proper resources to handle the damage where you spend most of your time takes stress off your mind. While we hope you never have to suffer a disaster, we are here to help!

 Please visit our website to learn more about what we can do for you! You can reach us anytime at 978-256-4225

Do You Know What is Traveling Through Your Air?

6/17/2019 (Permalink)

When water comes from above, it may affect the air duct system in your home or business.

Your ventilation system can very well be the biggest offender for poor air quality in a home or business. HVAC systems usually operate without much attention until they fail.This can be the damage you don't see. A few things to know about your systems.

First, keeping your HVAC system cleaned can help keep the air you breathe fresh while also potentially extending the life of your system. When the system is operating at it's highest standard, the possibility of money savings increases. 

Secondly, when your property suffers a fire, water, or smoke loss, it becomes essential to have the system cleaned. If water is left in there untreated, the environment for mold spores and colonies to grow is created. Then, as in a smoke loss, these spores can travel even further through the house and cause more damage.

Lastly, if you have a furnace, stove, or fireplace, keeping your HVAC system cleaned and inspected on a yearly basis provides the knowledge that the system is functioning. Also, it can help prevent carbon monoxide poisoning to you, your loved ones, or employees.

For more information on how this process can be cost saving and life saving, contact SERVPRO of Chelmsford/Westford today! (978) 256-4225

Beyond Fire and Water....

6/15/2019 (Permalink)

Working with a company that knows the proper regulations to handle a biological or chemical contaminated area is the first step in being stress free.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Chelmsford/Westford are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. With the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes and offices. 

What do these issues include?

• Bloodborne Pathogens
• Methamphetamine Labs
• Crime Scene Residues
• Arson
• Vandalism
• Sewage Backups
• Black Water Intrusions
• Mold Mitigation and Remediation

While your state and local regulations may vary, SERVPRO of Chelmsford/Westford knows the proper way to take care of the situation. Contact us today to help make it "Like it never even happened."

The Right Individuals to Help Your Home or Business

6/13/2019 (Permalink)

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chelmsford/Westford

SERVPRO of Chelmsford/Westford specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The HVAC Cleaning System Process

6/11/2019 (Permalink)

Fire, water, or mold damage can affect areas of your home that you don't see!

During the process of HVAC cleaning the following steps may be followed:

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to your system's shape and size. While traveling through the ducting, it will remove debris before the vacuuming process begins.
• Second, a strong push-pull air delivery and collection system takes the dust, debris, and more from the duct work to a container outside the system.
• The air is then filtered through a filtered system, known as a HEPA filter. This helps keep 99.97% of the particles being picked up out of the air stream. The HEPA system captures the harmful debris and keeps them from floating through your home or business.
• The filters in your HVAC system can either be cleaned or replaced in order to remove the damage, odor, or dirt. 

Lastly, there is an optional process that can apply a coating to address microbial growth concerns. SERVPRO of Chelmsford/Westford is your go to company to find the right process for you!

Hoarding Care from SERVPRO

6/10/2019 (Permalink)

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging.

"Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs." - according to The Mayo Clinic

At SERVPRO of Chelmsford/Westford, we encounter these situations in many different forms. While we may be working in the home due to a water, fire, or mold loss, there may become a point in the cleaning that the SERVPRO professionals need to change their focus. Handling a situation in which someone is a hoarder takes care, compassion, and sensitivity from all involved. Our team is trained to handle these situations with the utmost care at all times. 

If you have concern for this situation in your home or property, please call us at SERVPRO of Chelmsford/Westford. We will help you make it "Like it never even happened."

When Your Affected by Something More Than Water or Fire

6/10/2019 (Permalink)

When your property has been damaged due to unforeseen circumstances, SERVPRO of Chelmsford/Westford is here for you.

SERVPRO of Chelmsford/Westford can help you handle any number of situations beyond water, fire, and mold damage. For more information on what our team can do for you, read on...

Bloodborne Pathogens - When needed, our team can remove and dispose of bodily fluids, tissue, and other pathogenic substances from accidents, trauma, or death. Thoroughly trained, our employees clean, disinfect, and deodorize your home or business to the highest standards. 

Methamphetamine Labs - In the production of illegal drugs, harmful residues are produced and can linger throughout the structure. We are able to follow strict federal and state guidelines in the process of cleaning up.

Crime Scene Residues - After a crime is committed, there can be a variety of substances left behind such as fingerprint dust, chemicals released during the evidence gathering process, tear gas, pepper spray, and more. In these cases, SERVPRO of Chelmsford/Westford can restore your property and contents back to "Like it never even happened."

Arson & Vandalism - While SERVPRO is known for helping property owners to restore their homes and businesses from water and fire damage. We can also provide cleaning, disinfecting, and deodorization services when a structure has been affected by egging, graffiti artists, or human and animal waste.

If you, a coworker, friend, or loved one is affected by these situation at any of their properties, SERVPRO of Chelmsford/Westford can help you make it "Like it never even happened."